Local

Apple To Respond To US Probes Into Slowdown Of Old iPhones

Apple is cooperating with U.S. government inquiries into its secret slowdown of older iPhones, further complicating its efforts to move past an issue that irked customers whose devices bogged down.

The company acknowledged the probes late Tuesday after both The Wall Street Journal and Bloomberg reported the U.S. Justice Department and Securities and Exchange Commission were investigating how investors have been affected by Apple’s handling of the situation.

A software update released in 2016 began to slow down older iPhones when their batteries weakened to prevent them from abruptly turning off. But Apple didn’t fully disclose what it was doing until December 2017.

Apple has since apologized for not being more forthcoming and is replacing batteries on older iPhones for $29, a $50 discount.

The Cupertino, California, company is also working on another software update that will give consumers the option of turning off the slowdown feature, if they are willing to risk a sudden shutdown. That free update, due out this spring, also will include a feature measuring the battery’s strength.

In its latest statement, Apple reiterated its belief that it was acting in the best interest of its customers by extending the lives of their iPhones. Many consumers, however, remain convinced that the company torpedoed the older iPhones to prod them to upgrade to the latest — and more expensive — models released in last fall.

“We have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades,” Apple said. “Our goal has always been to create products that our customers love.”

Despite its contrition, Apple is still grappling with the fallout from its slowdown of older iPhones.

Authorities in France are in the midst of an investigation whether Apple violated laws protecting consumers in that country and lawyers in the U.S. are pursuing a variety of class-action lawsuits on behalf of millions of consumers.

Meanwhile, the head of the commerce committee in the U.S. Senate had previously sent a letter to Apple demanding more information about the iPhone slowdown. Apple was supposed to respond to that request by Jan. 23, but asked for an extension, according to Frederick Hill, a spokesman for Sen. John Thune, a South Dakota Republican who confronted the company.

Both the Justice Department and the SEC have declined to comment on their investigations, leaving it unclear what piqued their interest.

Apple’s delayed disclosure of the iPhone slowdown doesn’t appear to have done significant harm to investors so far.

Just a few weeks after Apple disclosed it had been slowing down older iPhones, the company’s stock surged to an all-time high, despite consumer outrage. The shares have retreated in the past week, but that downturn has been driven by concerns about lackluster demand for its high-priced iPhone X.

(AP)

Click to add a comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Local

More in Local

d4de519e0f74cd183f5241a576de37bb.jpg

Democrats Promise to Revive The Russia Probe If They Win The House

adminOctober 22, 2018
b94a75efd845fa42a81d7426cfb572c9.jpg

ARRESTED AGAIN: Pizza Deliveryman Arrested By ICE At Brooklyn Military Base Jailed on Domestic Violence Charges

adminOctober 22, 2018
9295a5b0e4e835d10a34bb6203d643fe.jpg

SHIKSA?! UN Ambassador Nikki Haley Pokes Fun at Herself at NY Charity Event

adminOctober 22, 2018
8efc733738742a2a6afd4c4915afa913.jpg

NEW TOOL: Credit Card Limitations For Get Refusers In Israel

adminOctober 22, 2018
39dacafd4f9446e07b6b9c1080bc25da.jpg

SHE CAN STAY: Israel’s Supreme Court Overturns Deportation of American BDS Activist Lara Alqasem

adminOctober 19, 2018
e9c580e4876a2d0e8bd5dfacc570fe2c.jpg

U.S. Navy Helicopter Crashes On USS Ronald Reagan In Asia, Sailors Hurt

adminOctober 19, 2018
40d09691d037c70f0175319962c4fd29.jpg

Trump Organization Sues Man Who Died In Trump Tower Fire

adminOctober 19, 2018
01f7e6c814135f9890e7ba67550f5c56.jpg

Twitter Releases Archive of 10 million Tweets From State-Backed Troll Accounts

adminOctober 18, 2018
4de607e38cb91049f817c5fea9d76ce2.jpg

Trump Asks Cabinet To Cut Next Year’s Budgets By 5 Percent

adminOctober 18, 2018