Local

Apple To Respond To US Probes Into Slowdown Of Old iPhones

Apple is cooperating with U.S. government inquiries into its secret slowdown of older iPhones, further complicating its efforts to move past an issue that irked customers whose devices bogged down.

The company acknowledged the probes late Tuesday after both The Wall Street Journal and Bloomberg reported the U.S. Justice Department and Securities and Exchange Commission were investigating how investors have been affected by Apple’s handling of the situation.

A software update released in 2016 began to slow down older iPhones when their batteries weakened to prevent them from abruptly turning off. But Apple didn’t fully disclose what it was doing until December 2017.

Apple has since apologized for not being more forthcoming and is replacing batteries on older iPhones for $29, a $50 discount.

The Cupertino, California, company is also working on another software update that will give consumers the option of turning off the slowdown feature, if they are willing to risk a sudden shutdown. That free update, due out this spring, also will include a feature measuring the battery’s strength.

In its latest statement, Apple reiterated its belief that it was acting in the best interest of its customers by extending the lives of their iPhones. Many consumers, however, remain convinced that the company torpedoed the older iPhones to prod them to upgrade to the latest — and more expensive — models released in last fall.

“We have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades,” Apple said. “Our goal has always been to create products that our customers love.”

Despite its contrition, Apple is still grappling with the fallout from its slowdown of older iPhones.

Authorities in France are in the midst of an investigation whether Apple violated laws protecting consumers in that country and lawyers in the U.S. are pursuing a variety of class-action lawsuits on behalf of millions of consumers.

Meanwhile, the head of the commerce committee in the U.S. Senate had previously sent a letter to Apple demanding more information about the iPhone slowdown. Apple was supposed to respond to that request by Jan. 23, but asked for an extension, according to Frederick Hill, a spokesman for Sen. John Thune, a South Dakota Republican who confronted the company.

Both the Justice Department and the SEC have declined to comment on their investigations, leaving it unclear what piqued their interest.

Apple’s delayed disclosure of the iPhone slowdown doesn’t appear to have done significant harm to investors so far.

Just a few weeks after Apple disclosed it had been slowing down older iPhones, the company’s stock surged to an all-time high, despite consumer outrage. The shares have retreated in the past week, but that downturn has been driven by concerns about lackluster demand for its high-priced iPhone X.

(AP)

Click to add a comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Local

More in Local

f4683415638aa0551a5f0ca84ad7a91e.jpg

Four Israeli Tourists Beaten By Police In Romania

adminAugust 14, 2018
d656d31649603fcc4eb8ee5cac468595.jpg

Man Struck By Car After Beating Man To Death In Road Rage On California Highway

adminAugust 14, 2018
880f2e91cf8b1577143bb7ced5ab5101.jpg

Trump Warns NY Gov. Cuomo: Anybody Who Runs Against Me ‘Suffers’

adminAugust 14, 2018
48c66d0ef815db7a1041d0d780f893db.jpg

West Virginia Impeaches All 4 Of It’s Supreme Court Justices

adminAugust 14, 2018
ed1121f6a005b1c8e7bd79cdd09ccc0d.jpg

DID YOU KNOW THIS? Google Tracks Your Movements – Even If You Use Privacy Settings

adminAugust 13, 2018
56d428767b73dfb4cf92b50c96ee4607.jpg

Winning Powerball Ticket Worth $245 Million Sold On Staten Island

adminAugust 13, 2018
26e672ac7a0454050ed00e6c15daa358.jpg

Trump Renews Attacks On NFL Players Protesting During National Anthem

adminAugust 12, 2018
914cbd78abf169cc02767231bb532c0f.jpg

WATCH: Baltimore Cop Suspended After Viral Video Shows Him Punching, Kicking Man

adminAugust 12, 2018
9268bb2a6270b5f2ea9cca0901af84b9.jpg

WATCH: Suicidal Airport Employee Steals Plane, Crashes After Being Chased By Fighter Jets

adminAugust 12, 2018